Hard Rock Hotel Riviera Maya
A sprawling oceanfront estate on a private beach, built for every generation: the family-friendly Hacienda section and Heaven, an adults-only retreat, side by side.
Why we love it
- Two resorts in one. Families stay in Hacienda; couples and adults-only groups stay in Heaven, with their own pools, restaurants and nightclub.
- Endless things to do. Seven pools, a water park, Vibe City with bowling, laser tag, a climbing wall and gaming lounge.
- Thirteen restaurants. From Toro steakhouse and Ciao to Le Petit Cochon, Thai at Wai and Yucatecan flavors at Umo.
- A 50-room Rock Spa with hydrotherapy circuits.
Quick facts
- Location
- Riviera Maya, Km 72, between Cancun and Playa del Carmen
- From the airport
- About 1 hour from Cancun (CUN)
- Size
- 1,264 rooms and suites
- Dining
- 13 restaurants, 9 bars and lounges
- Pools
- 7 pools, a water slide and Rockaway Bay Water Park
- Meeting space
- 91,556 sq ft convention center
Couples, friends and solo travelers
Hacienda rooms start at 482 sq ft and go up to multi-bedroom Rock Suites and the Rock Star Suite. Heaven, the adults-only building, adds swim-up rooms, rooftop lounge suites and a Rock Star Suite with a personal assistant. Every room has a balcony or terrace and a double hydro spa tub. Rock Royalty adds VIP check-in, champagne service on the beach and a complimentary 25-minute couples massage.
One booking link covers both sections: choose a Hacienda room for family stays or a Heaven room for adults-only.
Included with every Hard Rock stay
- Top-shelf drinks and 24-hour room service
- Sound of Your Stay: Fender guitars, curated playlists and vinyl delivered to your room
- Unleashed: pets welcome (up to 2, under 50 lbs)
- Upgrade to Rock Royalty for VIP check-in, beach champagne service and a couples massage
Room for every generation
This is our top pick for multigenerational trips. Families get Deluxe Family two-bedroom rooms, Sky Terrace suites up to 1,928 sq ft and two-bedroom oceanfront Rock Suites. The kids have Roxity Kids Club and Rockaway Bay Water Park, teens have Vibe City, and grandparents or adult couples in the group can stay in adults-only Heaven and walk over to join everyone for dinner.
We help you pick room categories so everyone is close by, line up kids club and teen activities, and plan one or two dinners where the whole family sits down together.
Reunions, celebrations and friend trips
With 1,264 rooms, 13 restaurants and two separate sections, it handles large reunions, multi-family trips and big celebrations easily, with options for the adults-only and family sides of your group. We can arrange room blocks across both sections, reserved cabanas and private dinners.
- One advisor coordinates every room and payment
- Flights and airport transfers for the whole group
- Reserved cabanas, private dinners and activities
Meetings, incentives and conferences
One of the largest convention centers in the region: 91,556 sq ft between the two sections, including the Decca Ballroom (24,602 sq ft, divisible by 12), the Verve and Fania ballrooms, and the 32,275 sq ft Epic space, plus outdoor venues, a business center, A/V and conference service managers. Ideal for large incentive trips and conferences.
All In Weddings at Riviera Maya
Beach ceremonies, garden terraces and ballrooms for receptions of any size, with an adults-only option in Heaven for couples who want a quieter celebration. Hard Rock's All In Weddings program includes curated decor collections, a dedicated wedding specialist, ceremony coordination and an exclusive honeymoon experience. We handle your guests' rooms, flights and questions so you do not have to.
Compare the collection
See all five Hard Rock resorts side by side.
Hard Rock All-Inclusive Collection →Hard Rock Hotel Cancun →
Hard Rock Hotel Vallarta →
Hard Rock Hotel Los Cabos →
Hard Rock Hotel & Casino Punta Cana →
Thinking about Hard Rock Hotel Riviera Maya?
Tell us who is coming and when. An advisor will reply within 24 hours with options and the best current offer.